Administrative Services

MISSION STATEMENT

To provide excellence in administrative services to the University and community in support of Arizona State University, the New American University.

ADMINISTRATIVE SERVICES OVERVIEW

University Services is comprised of approximately 650 team members. The Department of Administrative Services team members are responsible for providing centralized program support and direction to the Division of University Services to include, Department of Business Operations, Capital Programs Management Group, Department of Facilities Management, and the University Architect’s Office.

The Department of Administrative Services develops, administers, monitors and provides division-wide support and program oversight in the areas of: strategic planning, organizational development, compensation/classification, position management, salary planning, employment, temporary services, recruitment, leave of absence programs, worker’s compensation, alternate duty, PeopleSoft management, time and attendance, performance management, service awards, policies and procedures, employee relations, safety/hotline compliance, goals and accomplishment program, audits, data analysis, reporting, Suggestion Box Management, database development, web page updates, process improvement and information technology services support.

DATA MANAGEMENT SERVICES

Administrative Services, Data Management Services Unit, is dedicated to providing a broad range of data solutions to departments within the Division of University Services. Data Management Services designs and maintains comprehensive databases; conducts data analysis; data quality assurance; manages division-wide goals and accomplishments; tracks ABOR audits; prepares reports and provides technical customer service support.

EMPLOYEE RELATIONS

Administrative Services, Employee Relations Unit, administers the division's progressive disciplinary program, provides guidance in resolution of workplace conflicts; educates and guides employees, administrators, managers and supervisors on a variety of employee relations issues; consults in matters related to staff personnel policies, procedures and programs; and develops and implements new programs and policies. In addition, manages the leaves of absence program, workers’ compensation and alternate duty programs.

INFORMATION TECHNOLOGY SERVICES

 Administrative Services, Information Technology Services Unit, leads and manages division-wide technology initiatives in support of goals of the division and of the New American University. Additionally, this team manages the division-wide University Services websites, and develops and maintains web applications to accommodate the divisions business and operational needs.

MANAGEMENT SUPPORT SERVICES

Administrative Services, Management Support Services assists University Services management with all facets of the employment process from the initial job posting through the recruitment process until a hire is made. These services encompass all staffing needs, including temporary and student recruitment and employment activities. Management Support Services additionally provides centralized division-wide salary planning, payroll/PeopleSoft management and time and labor support.

Mailing Address:

University Services Building
1551 South Rural Road
PO Box 875112
Tempe, Arizona 85287-5112