Fleet Services

Vehicle Purchasing/Maintenance

PURCHASE
Departments wishing to purchase vehicles will begin the process by contacting the Fleet Program Manager at 480.965.3496, who will work with you and Purchasing and Business Systems to assure that appropriate vehicles are purchased in a timely manner.
For more information on procurement of vehicles, please see PUR 401-07: Vehicles

ROUTINE SERVICE, MAINTENANCE AND REPAIR
Routine service, maintenance and repair of University vehicles will be coordinated and billed through the Service Center at 480.965.3633. This number is monitored seven days a week, twenty-four hours a day. We have contracted for the maintenance and repairs of vehicles as follows:

Fueled vehicles will be serviced by American Five Star,
electric carts and trucks will be serviced by Naumann/Hobbs.

As a convenience, you may still fill out the Vehicle Service Request Form and fax it to the Service Center.

ARS 41-803 (C) requires that costs for maintenance and operation of all state owned vehicles be reported to the Arizona Department of Administration annually. Departments can maintain their own vehicles outside of our program as long as the vehicle maintenance and repair history is reported to the Fleet Program Manager. Copies of invoices for maintenance and repair services should suffice as long as the vehicle is clearly identified and appropriate detail is provided that shows what service was provided.

Effective July 1, 2006 the current Fleet Services operation has been outsourced. This page summarizes the current processes and procedures. Check back regularly for updated information. It is our intent that this transition to outside vendors for Fleet Services be as seamless and transparent as possible for our customers.

Vehicle Fueling

Departments will be issued a Voyager card for each of their vehicles. These cards are specific to the assigned vehicle and may be used to purchase fuel anywhere a credit card is accepted. The fuel costs will be invoiced monthly to Facilities Management, which in turn will process the expenses to departmental accounts. ASU Fleet Services is in the process of contacting all ASU departments that own and/or operate vehicles to arrange the delivery of the Voyager cards.

Collision and Damage to Vehicles

All repairs of damage to vehicles due to collision, accident or incidental loss (including windshield repairs) will be coordinated by Insurance Services at 480.965.1851. For additional information or to obtain a vehicle loss report, please see Insurance Vehicle Loss Claim Process web page.

Commercial Rental Vehicles

Departments wishing to rent vehicles will work directly with Enterprise Rentals. The following vehicles and rates are available to all ASU campuses under this agreement. These rates are available to ASU departments from any Enterprise Rental facility in the Phoenix metropolitan area. For vehicles not listed below, please contact your nearest Enterprise location for rates and availability.

BASE RENTAL CHARGES*

*Base Rental Charges apply to Enterprise locations in the Greater Phoenix Metropolitan Area. Hourly rates are set as follows: Walk in rates are set as 33% of the daily rates. Delivery rates are set as 50 % of daily rates.

For U.S. rentals (including Puerto Rico) outside of the geographic area(s) described above, the renting location from which the rental originates will apply a 5% discount off the standard, undiscounted daily, weekly, and monthly rates charged by the renting location.

RENTAL LOCATION SURCHARGES: In addition to the applicable Base Rental Charges set forth above, rental location surcharges are assessed as follows: waived

EXCLUSIONS: Base Rental Charges do not include applicable taxes, surcharges, refueling on-way, drop-off, delivery, pickup, youthful driver or additional driver charges; of, except as set forth below, any optional products or services such as damage waiver ("DW"), liability protection, personal accident insurance and personal effects coverage ("Driver Protection Products").

MILAGE CHARGES: Base Rental Charges for rentals in the Greater Phoenix Metropolitan Area include unlimited free miles per day, unlimited free miles per week and unlimited free miles per month, as applicable. Any additional miles will be charged at the rate of $0.20/mile. Base Rental Charges for rentals outside of Greater Phoenix Metropolitan Area may not include mileage. Mileage charges charged by the renting location's branch will apply outside of Greater Phoenix Metropolitan Area.

The primary Enterprise Rental facility for each campus location is listed below:

To save time, please download a Rental Car Request Form and make sure that it is filled out completely.
Rental vehicles can be delivered to campus but note that there is a discounted rate schedule for those departments that arrange to pick up their vehicles at an Enterprise facility rather than having them delivered to campus.

Also note that losses to rental vehicles should be reported to Insurance Services as instructed above.

Broadway Carwash
Due to the elimination of our Fleet Services division, the current practice of facilitating car washes at Broadway Carwash will be eliminated. Departments may continue to use the Broadway Carwash, but must pay at the time the service is rendered. P-Cards are an acceptable method of payment. We regret the inconvenience this may cause.